Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with South African and international privacy laws.
Lead Manager (Pty) Ltd ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.
This Privacy Policy is designed to comply with the Protection of Personal Information Act (POPIA) of South Africa, the General Data Protection Regulation (GDPR), and other applicable privacy laws.
By using our services, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our services.
We collect personal information that you provide directly to us, including:
We automatically collect certain information when you use our services:
We may receive information about you from third parties, including:
We use your information to provide and improve our services:
We use your information for legitimate business purposes:
With your consent, we may use your information for:
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. This will not affect transactional communications related to your services.
We may share your information with trusted third-party service providers who assist us in:
We may share information with business partners for:
We may disclose your information when required by law or to:
We do not sell, rent, or trade your personal information to third parties for commercial purposes. All sharing is governed by strict contractual agreements ensuring appropriate data protection.
We implement comprehensive security measures to protect your information:
Your information is stored securely using:
In the event of a data breach, we will:
Under POPIA, GDPR, and other applicable laws, you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you, including how it's being used.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information under certain circumstances.
Request limitation of how we process your personal information.
Request transfer of your data to another organization in a structured format.
Object to processing of your personal information for specific purposes.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity.
We retain your personal information for as long as necessary to:
After retention periods expire, we securely delete or anonymize your information unless required by law to retain it longer.
Your information may be transferred to and processed in countries other than South Africa, including:
When transferring data internationally, we ensure adequate protection through:
All international transfers are subject to appropriate safeguards to ensure your data receives the same level of protection as required under South African law.
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will:
Any educational content we provide is intended for business professionals and adults in marketing roles.
We may update this Privacy Policy from time to time to reflect:
We will notify you of material changes by:
Updated policies become effective immediately upon posting unless otherwise specified. Your continued use of our services constitutes acceptance of the updated policy.
For questions about this Privacy Policy or our data practices, contact our Data Protection Officer:
We're here to help with any privacy-related questions or concerns.
You also have the right to lodge a complaint with relevant data protection authorities:
We aim to respond to privacy-related inquiries within:
We are committed to protecting your privacy and handling your personal information responsibly. Thank you for trusting us with your data.